Every Dot Connects

Plurkshop on Social Media Measurement

On Plurk, a newer microblogging/presence app, we have been having a series of “plurkshops,” an online DIY workshop where we start a topic and discuss it in real time, effectively turning Plurk into a chat room. This has been peer-to-peer knowledge sharing at its best. Some plurkshops have yielded over 600 comments in two hours, [...]

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Case Study: Engagement Turns Critics into Allies

Valeria Maltoni’s request on Twitter for examples of engaging detractors was the stimulus I needed to finish writing a short case study, Negative Product Review Revised after Company Founder Engages with Critic. (Click on the title to download the free PDF.) What the case study can’t convey is the series of rapid-fire exchanges with an [...]

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A Don’t-Miss Event during SXSWi

So many online friends will be in Austin for SXSW, and I had planned on being there every day and meeting up with as many of them as possible. Unfortunately, I won’t be able to attend much of the conference, but there’s one place you can be sure to find me on Monday night — [...]

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I Am Going to the Par-tay!

That’s right. I am officially a Par-tay girl–or I will be on Wednesday night, when I join host Jonny Goldstein for a video conversation on Jonny’s Par-tay. I’ll be appearing with Susan Reynolds to talk about the Frozen Pea Fund and how online connections can become a vibrant community. Check out the show info and [...]

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Age of Conversation 2008

One of the best things I did last year was to participate in the The Age of Conversation, a collaborative e-book. Editors Drew McLellan and Gavin Heaton have announced they’re up to a sequel–and this time you get to vote on the topic. But wait–there’s more! You also have the opportunity to be a collaborator. [...]

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